The service grew. The invoice did not. | KaiMesh
Service records and the invoice disagree. KaiMesh reconciles device identities and signed exemptions before proposing a billing adjustment.
The service grew. The invoice did not. | KaiMesh
Service records and the invoice disagree. KaiMesh reconciles device identities and signed exemptions before proposing a billing adjustment.
KaiMesh product walkthrough · MSP-01. Follow the source records, review the proposed response, and verify the outcome.
The source records
Service inventory
284 raw rows become 240 service candidates after removing duplicates, retired devices, and excluded devices.
Record: RMM-1 · IDENTITY-1
Invoice draft
208 devices billed at $145 each. There are 32 additional candidates to review.
Record: INVOICE-1 · AGREEMENT-1
Signed exemptions
Four devices have introductory billing exemptions. They remain serviced and must stay off this invoice.
Record: PW-0209–PW-0212
What KaiMesh surfaces
28 additional devices qualify for the draft adjustment after the four contractual exemptions are respected.
A response to review
Ask the service owner and billing controller to review the eligible lines. Propose a $4,060 adjustment while retaining the four exemptions.
Follow the calculation
240 reconciled service devices − 208 on the draft − 4 signed billing exemptions = 28 additions. At $145 each, the proposed monthly adjustment is $4,060.
Verify what happened
Verify the approved invoice lines and, later, payment. Track the proposed adjustment through approval, invoicing, and collection.